Privacy Policy

Last updated: January 2024

1. Introduction

Boost Wisdom Champ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website boost-wisdomchamp.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number, postal address)
  • Payment information (processed securely through third-party providers)
  • Order history and preferences
  • Communication preferences

2.2 Automatically Collected Information

We may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Device information and operating system
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

  • Process and fulfill orders
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract: To fulfill our contractual obligations with you
  • Legitimate Interest: To improve our services and prevent fraud
  • Consent: For marketing communications and optional services
  • Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We may share your information with:

  • Service providers (shipping, payment processing, email marketing)
  • Legal authorities when required by law
  • Business partners with your explicit consent

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Access controls and employee training

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request information about your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we process your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Provide personalized content
  • Improve user experience

You can manage cookie preferences through our cookie banner or browser settings. For more information, see our Cookie Policy.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

  • Account information: Until account deletion or 7 years after last activity
  • Order information: 7 years for tax and accounting purposes
  • Marketing data: Until you unsubscribe or withdraw consent
  • Website analytics: 26 months maximum

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK/EU authorities
  • Standard contractual clauses
  • Certification schemes

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

Boost Wisdom Champ
47 Whitechapel Road
London E1 1DU
United Kingdom

Email: [email protected]
Phone: +44 20 7247 9183

14. Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.

ICO Website: https://ico.org.uk
ICO Helpline: 0303 123 1113